Refund policy

 

Due to the nature of our small business, our return policy is store credit or exchange for regular-priced items only within 15 days of receipt at this time. 

**SALE ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURN OR EXCHANGE**  

Unfortunately, we cannot accept returns on gift cards.

To be eligible for a return, your item must be in the same condition that you received it, unworn, with tags attached, and in its original packaging. 

To initiate a return or exchange, CLICK HERE and enter your order number and email address.  You will receive return instructions via email.  Items sent back to us without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately via email if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.  


Exchanges 

We will exchange items if, for some reason, they do not fit or are damaged upon receipt.  If you need to exchange it for a different item,  please send us an email at hello@fifthandwelshire.com with your order number and specific issue.  We will provide further instructions at that time.

 

You can always contact us for any return or exchange questions at hello@fifthandwelshire.com and we will be happy to assist you.